Todays Daily Telegraph ( 27/08/10 ) newspaper carries an article on the "Have you got a question for Smithy" page involving a PT Cruiser and of course a dealer.
Interesting reading and something we already knew anyway that some of have been and are being ripped off at some time in regards to services for our PT's.

a 2003 with only 120,000 kms on the clock .. that is LOW kms ... for the age ... less than average driver ... are they in the club ??

Well our 02 only has 111,000 klms on it Dot but we are managing to keep it in check now with the 2nd PT to help out.

Also could add a very interesting story here but won't purely and simply because I won't name dealers and prices on a public forum.

If you want to know anymore pm me or email me.

The photo accompanying the letter/inquiry maybe on file and not necessary related to the letter

But not uncommon, service advisors are instructed to upsell where they can.
Its part of bussiness
But no one wants to pay for anything unecessary or un-needed

The injector clean and top of the engine clean are not part of the service price quoted
which it states in the letter
Just because it was not due to be carried out does not necessarily mean it should not be done
Driving conditions and use are taken into account.
While I'm not sticking up for the service centres
I do know what goes on and I do know they can be a rip off in some cases
But these days it is very rare because Irate customers send complaints into newspapers
and complain on open forums to other user/owners of the same type of vehicle

Saw that article,have never spent that on a service. Watch it ,Dot carefull who ya call average driver .Firefly just turned over 78,00 klms and its a 2003. Ive been called a lot of stuff over the years but never average:silly:

point taken U two !! .. I was in RACV / used car sales speak ( 20-25K kms per year) .. forgot we are speaking MOPAR (PTaholic) lingo ... Plums & Roses was supposed to be a LOW kms girl but seachange took care of that ... her leash still hasn't been extended .. Black opal made sure of that !! at least he is taking over true gent that he is .. .. now what was the "topic" again ... I am VERY lucky I don't have to worry about costs of services .. I know enough crazy mechanics that will PUT up with me in the workshop (camera in hand!!) .. public machnics don't allow that ... still see chrysler for parts etc though .. FIREFLY doubt any one would call U average .. come to think of it .. is any one here Average!!???

I've got 73,000kms on my 03'.............so I guess I'm.......below average

- Ray

what a sad face, Ray never why are people so unkind:huh: . We also have a 2001 downstaairs with 77,000 klms.those black pts dont like getting dirty

U GUYS are DEFINately PT addicted ... PT aholics !!

My dad said that he saw pretty much the same question/article in the Qld Courier Mail. Is it now time to question the integrity of auto writers - again?

So true Wendy !!!

I'm sure we have all had "experience's" with dealers. I sure have. Least the dealer I used to use does'nt try to "upsell" anything as i politely told him what he could do with his extra's.

I have kept an excel spreadsheet on all services (dealer) I have been due for. I always ring around & ask the same question."how much for a xxxKM service on a 05 PT."

The answers are unbeleivable.

For example, the last service I had was the 144k service. The quoted prices ranged from $1195 to $450. Go figure.